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Finding the right way
to access care.

There are several options to access mental health services across Australia. At Brain Care we welcome most programs and institutions, besides self-referred individuals. We aim to make this process as easy as possible to accommodate everyone. Below you will find information on the best way to access our clinics according to your personal circumstances.

Choose the pathway that suits you.

Woman speaking with the Brain Care team

Self-referred

When accessing our services privately to see a counsellor or psychologist, there is no need for any referral. This freedom also means you are paying the fees on your own. Your next step is to simply call us to make an appointment. Afterpay available!

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Doctor discussing a Medicare referral

Medicare

A GP referral and a Mental Health Care Plan entitle you to Medicare rebates for up to 10 sessions. You must let your GP know—prior to your appointment—that you require a Mental Health Care Plan (MHCP), as this takes longer than an average consultation.

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Woman reviewing health insurance documents

Health Insurance

If you have private health insurance, appointments may be covered partly or in full, depending on your policy. You will need to contact your provider to identify what rebates you are eligible for. Then you are ready to make your appointment.

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NDIS participant speaking with a support professional

NDIS

If you are an NDIS participant seeking to access services at Brain Care, you will need a current NDIS plan and an NDIS number among other requirements. Our support team is ready to answer any of your questions.

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Employee attending a confidential counselling session

EAPs

Employee Assisted Programs are a service offered by a wide range of workplaces. This means your consultations will be paid for by your employer; however, your privacy and confidentiality are maintained.

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Worker completing WorkCover documents

WorkCover

To access this service, you will need to ensure you have your insurance claim number and case manager details. You must select a practitioner registered with WorkCover in Queensland or New South Wales.

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